Frequently Asked Questions
Q.) How do I reserve my date?
A.) You can simply send us an e-mail at [email protected] and someone will provide you with an availability date. Please note that your date is not reserved until your deposit is made. We require half of you total booth rental price for lock-in.
Q.) When is the final payment due?
A.) Two weeks prior to your event date.
Q.) What layout options are available?
A.) We have several photo strip templates to choose from. Just let us know how many pictures you want in a strip, your color choices and text.
Q.) How large are your photo booths?
A.) Large - 6ft. wide x 6ft. deep x 7ft. tall which can accommodates 12 guests or more. Please bear in mind that if you’re getting props, guest books, and prints we’ll require a small area for a table. We typically request at least an 8x8 area.
Q.) Is the deposit refundable?
A.) Yes. However, we must receive notification 30 days prior to the event. If notification is not given within 30 days, your event will be removed from the calendar and your deposit will be forfeited. We understand that life has its unexpected occurrences. For circumstances out of your control such as Mother Nature or extreme illness, we will consider refunds.
Q.) Can we choose the color of the background?
A.) Of course! We have Black, White, Gold, Silver, Navy Blue, Baby Blue, Pink, Damasks, and Green Screens (add-on fee). and more. If you'd like a color that we currently do not have, just let us know and we'll get it for you. The sizes are approximately 10x10.
Q.) Do I have to sign a contract?
A.) Yes. We require a signed contract and questionnaire at your time of booking. This helps to ensure we are more than prepared to present you with the best photo booth experience possible. Contracts and questionnaires not received within 24 hours of the event will be cancelled.
Q.) Does the rental include a photo booth attendant?
A.) Yes. Depending on the size of your event, you may have two. There will be no additional charge.
Q.) Do you provide a copy of our digital images?
A.) We certainly can provide them. Please see our “Pricing” under add-ons.
Q.) Are prints included with your rental rates?
A.) Yes they are. There is also no additional charge for double prints. (Does not apply to promotional rates.)
Q.) Can we have the booth off during certain times?
A.) Yes. Please be advised that if there is any “down time”, we consider this idle and the charge is $50 per hour.
Q.) What kind of discounts do you offer?
A.) Always! Just ask. We run monthly promotions that are subject to change. There are ongoing 10% off discounts for Military members. Like us on Facebook for 10% off as well. Discounts may not be combined.
Q.) Is it wheel chair accessible?
A.)They are for the open air booths.
Q.) Do you have liability insurance for my venue?
A.) Absolutely! We carry a commercial business liability policy. If your venue needs a copy, we can certainly provide it.
Q.) How do I reserve my date?
A.) You can simply send us an e-mail at [email protected] and someone will provide you with an availability date. Please note that your date is not reserved until your deposit is made. We require half of you total booth rental price for lock-in.
Q.) When is the final payment due?
A.) Two weeks prior to your event date.
Q.) What layout options are available?
A.) We have several photo strip templates to choose from. Just let us know how many pictures you want in a strip, your color choices and text.
Q.) How large are your photo booths?
A.) Large - 6ft. wide x 6ft. deep x 7ft. tall which can accommodates 12 guests or more. Please bear in mind that if you’re getting props, guest books, and prints we’ll require a small area for a table. We typically request at least an 8x8 area.
Q.) Is the deposit refundable?
A.) Yes. However, we must receive notification 30 days prior to the event. If notification is not given within 30 days, your event will be removed from the calendar and your deposit will be forfeited. We understand that life has its unexpected occurrences. For circumstances out of your control such as Mother Nature or extreme illness, we will consider refunds.
Q.) Can we choose the color of the background?
A.) Of course! We have Black, White, Gold, Silver, Navy Blue, Baby Blue, Pink, Damasks, and Green Screens (add-on fee). and more. If you'd like a color that we currently do not have, just let us know and we'll get it for you. The sizes are approximately 10x10.
Q.) Do I have to sign a contract?
A.) Yes. We require a signed contract and questionnaire at your time of booking. This helps to ensure we are more than prepared to present you with the best photo booth experience possible. Contracts and questionnaires not received within 24 hours of the event will be cancelled.
Q.) Does the rental include a photo booth attendant?
A.) Yes. Depending on the size of your event, you may have two. There will be no additional charge.
Q.) Do you provide a copy of our digital images?
A.) We certainly can provide them. Please see our “Pricing” under add-ons.
Q.) Are prints included with your rental rates?
A.) Yes they are. There is also no additional charge for double prints. (Does not apply to promotional rates.)
Q.) Can we have the booth off during certain times?
A.) Yes. Please be advised that if there is any “down time”, we consider this idle and the charge is $50 per hour.
Q.) What kind of discounts do you offer?
A.) Always! Just ask. We run monthly promotions that are subject to change. There are ongoing 10% off discounts for Military members. Like us on Facebook for 10% off as well. Discounts may not be combined.
Q.) Is it wheel chair accessible?
A.)They are for the open air booths.
Q.) Do you have liability insurance for my venue?
A.) Absolutely! We carry a commercial business liability policy. If your venue needs a copy, we can certainly provide it.